Shipping policy
Shipping Policy
Last updated: September 19, 2026
Thank you for shopping with Gray's LPS and Oddities!
Order Processing
Orders are processed after payment has been successfully received.
Processing times may vary depending on product availability and fulfillment requirements. Most orders are processed as quickly as possible, but additional time may occasionally be required during busy periods, holidays, or unexpected fulfillment delays.
Shipping
Shipping options and costs available for your order will be displayed during checkout.
Because some of our products are fulfilled through third-party fulfillment partners, orders may occasionally arrive in separate packages or at different times.
Delivery Times
Estimated delivery times are provided at checkout when available.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside of our control.
Tracking
When tracking information is available, it will be provided to the email address associated with your order.
Please allow some time for tracking information to update after your order has shipped.
Incorrect or Incomplete Addresses
Please make sure your shipping address is correct before completing your order.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply to resend the package.
If you notice an address error immediately after placing your order, please contact us as soon as possible. We will do our best to correct it before the order ships, but we cannot guarantee that changes can be made after an order has entered fulfillment.
Lost, Stolen, or Damaged Packages
Once an order has been shipped, delivery is handled by the applicable shipping carrier.
If your package shows as delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors.
If your package is damaged when received, please take photos of the package and item and contact us as soon as possible.
If a package appears to be lost in transit, contact us so we can help determine the appropriate next steps.
International Shipping
International shipping availability, costs, duties, taxes, and other fees may vary by destination.
Any customs duties, import taxes, or other fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.
Contact
Questions about shipping or an existing order can be sent to:
savannah@grayslps.com
Please include your order number whenever possible.
Gray's LPS and Oddities reserves the right to update this policy as our store and fulfillment options change.